At felixspin.live, we place the highest importance on your privacy and the protection of your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep your data secure.
1. What data do we collect?
When you use our website and services, we may collect the following data:
- Personal data: name, date of birth, address
- Contact details: email address, phone number
- Account information: username, password, preferences and settings
- Payment and transaction data: deposits, withdrawals, payment methods used, bonuses received
- Technical data: IP address, device details, operating system, browser information
- Usage information: login and gameplay history, interactions with our website, preferences
- Verification data: documents for identity and age verification
2. Why do we collect this data?
We process your data solely for legitimate and necessary purposes, such as:
- Account management: registration, upkeep, and security of your player account
- Payment processing: deposits, withdrawals, and bonus credits
- Legal compliance: e.g., gambling regulations and anti–money laundering requirements
- Customer service & communications: support, inquiries, and complaints
- Service improvement: optimizing user experience and developing new features
- Fraud prevention: protecting against misuse, fraud, and technical risks
- Marketing & promotions: only with your explicit consent
3. Sharing data with third parties
We share your data only with trusted partners and only where necessary, for example with:
- Payment service providers and financial institutions
- IT and hosting partners who operate our website and servers
- External verification partners for identity and age checks
- Authorities where required by law
We never sell your data to third parties.
4. Your rights
As a user of felixspin.live, you have the right to:
- Access the personal data we process about you
- Rectify inaccurate or incomplete data
- Request deletion of data where legally permissible
- Withdraw consent to processing, where applicable
- Object to processing for marketing purposes
- Lodge a complaint with the relevant data protection authority
5. How do we protect your data?
We implement appropriate technical and organizational measures, including:
- SSL encryption during data transmission
- Secure servers and firewalls
- Restricted access to personal data for authorized personnel only
6. Data retention
We retain your data only for as long as necessary to provide our services or as legally required, e.g., for accounting and tax purposes.
7. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@felixspin.live
